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Reservation Policy

Reservation Policy

  • 15% of the total billing amount will charged for cancellations made before 10 days of check in.
  • 50% of the total billing amount will be charged for cancellations made before 10 days to 3 days of check in date.
  • No REFUND for cancellations made within 72 Hours of check in.
  • Pre-Pone / Post-Pone / Partial Cancellation will be treated as cancellation.
  • The Hotel reserves the right to levy one night room charge as early departure fee should the guest wish to check out earlier than the date confirmed at the time of making the reservation.
  • All bookings must be guaranteed at the time of reservation by depositing full advance by the Guest or their representative travel agents.
  • Check-In time is 12 noon and Check-Out Time is 10 a.m.
  • If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.
  • Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or Amendment Policy.
  • Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
  • The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.
  • We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
  • We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other festive periods. The needs to be cleared separately.
  • Breakfast timings are 7:30 – 10:30 am henceforth all requests will be chargeable.

Note : Above are the cancellation rules but we will put our best possible efforts to waive/minimize the cancellation charges.

Amendment Policy

  • Amendments will be treated as cancellation.
  • Any refund will take at least 15 days to process.

Reservation & Cancellation Policy

  • 15% of the total billing amount will charged for cancellations made before 10 days of check in.
  • 50% of the total billing amount will be charged for cancellations made before 10 days to 3 days of check in date.
  • No REFUND for cancellations made within 72 Hours of check in.
  • Pre-Pone / Post-Pone / Partial Cancellation will be treated as cancellation.
  • The Hotel reserves the right to levy one night room charge as early departure fee should the guest wish to check out earlier than the date confirmed at the time of making the reservation.
  • All bookings must be guaranteed at the time of reservation by depositing full advance by the Guest or their representative travel agents.
  • It is mandatory to wear Swimming costume before entering the pool . Costumes are available for sale at the reception .
  • It is mandatory for all the guests checking in to bring valid Govt. ID proofs bearing Address.